About the role
OverviewThe Division Manager – Outpatient Rehabilitation Services provides leadership and oversight for assigned functional areas within Outpatient Rehabilitation Services.
- Schedule
- FULL_TIME
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The Division Manager – Outpatient Rehabilitation Services provides leadership and oversight for assigned functional areas within Outpatient Rehabilitation Services. Responsible for planning, coordinating, implementing, and evaluating operational, clinical, administrative, educational, business, and quality initiatives that support patient care, workforce effectiveness, operational excellence, regulatory compliance, financial stewardship, and strategic growth.
Collaborates with the Director, fellow Division Managers, Site Managers, physicians, staff, and organizational partners to ensure the successful operation of Outpatient Rehabilitation Services. Functions as an integral member of the department leadership team, providing cross-functional leadership, supporting enterprise initiatives, and assuming responsibility for assigned functional areas based on departmental priorities and organizational needs.
Responsibilities1. Leadership and Operational ManagementProvides leadership for assigned functional areas and departmental initiatives to ensure effective operations and achievement of organizational goals. Key ResponsibilitiesProvides leadership for assigned operational, clinical, educational, business, or administrative functions.
Establishes priorities, expectations, and accountability for assigned areas. Coordinates initiatives involving multiple stakeholders across the department and health system. Monitors operational performance and identifies opportunities for improvement.
Supports implementation of departmental and organizational strategic initiatives.2. Process Improvement and Operational ExcellenceLeads initiatives that improve efficiency, effectiveness, quality, and consistency of departmental operations. Key ResponsibilitiesEvaluates existing workflows and operational processes.
Develops and implements process improvements and standardized practices. Supports regulatory compliance, accreditation readiness, and organizational standards. Utilizes performance metrics and available data to guide operational improvements.
Promotes a culture of continuous quality improvement.3. Workforce Leadership and Professional DevelopmentSupports a high-performing workforce through effective leadership, coaching, communication, and professional development. Key ResponsibilitiesProvides leadership, mentoring, coaching, and performance management for assigned staff and programs.
Supports recruitment, onboarding, engagement, and retention efforts. Encourages professional growth and leadership development. Promotes accountability, collaboration, and effective communication.
Builds productive relationships with internal and external stakeholders.4. Business and Strategic PerformanceSupports achievement of departmental financial, operational, regulatory, and strategic objectives. Key ResponsibilitiesUtilizes operational and financial information to support informed decision-making.
Participates in business planning, resource management, and departmental initiatives. Supports organizational compliance and responsible stewardship of resources. Collaborates with organizational partners to advance departmental goals.
Contributes to achievement of departmental performance targets and strategic priorities.5. Collaboration and Organizational LeadershipFunctions as a collaborative member of the Outpatient Rehabilitation leadership team to advance departmental and organizational success. Key ResponsibilitiesCollaborates effectively with the Director, fellow Division Managers, Site Managers, physicians, and organizational partners.
Provides leadership support and cross-coverage as departmental priorities evolve. Promotes teamwork, accountability, and shared ownership of departmental goals. Participates in organizational committees, projects, and strategic initiatives.
Demonstrates flexibility in assuming responsibilities based on departmental needs. Scope of ResponsibilityThe Division Manager is responsible for leadership of functional areas assigned by the Director. Assigned responsibilities may include, but are not limited to:Operational managementWorkforce administrationPatient accessFront-end operationsEducational programmingInformation systemsData analytics and reportingBusiness planningRevenue integrityRegulatory readinessQuality improvementClinical support servicesStrategic initiativesOther departmental prioritiesSpecific functional assignments are determined by the Director of Outpatient Rehabilitation Services and may be modified to meet organizational needs, departmental priorities, staffing, and individual expertise without requiring revision of this
. QualificationsEducationDoctorate in Physical Therapy or Master in Occupational Therapy, or will consider years of experience and specialty training. ExperienceFive years clinical experience with a minimum of two years in a management /supervisory capacity in a health care setting.
Minimum 3 years experience in academic medical center care setting. Knowledge and experience working with multiple complex patient populations required (transplant, trauma, neurology/neurosurgery, orthopedics, pediatrics etc.). Preferred experience with operational processes for inpatient and/or outpatient settings.
Minimum 2 years experience and knowledge/skills of EPIC software design and build features for inpatient and/or outpatient rehab service areas. Strong communication skills related to computer training. Licensure/Certification/RegistrationLicensed Physical or Occupational Therapist in the State of Florida.
Motor Vehicle Operator Designation Employees in this position: May operate vehicles for an assigned business purpose as a non-frequent driver.
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