Full employer posting
We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.
Equivalent experience will be accepted in lieu of the required degree or diploma. Associate's degree in Computer Science, Information Technology, or related field CERTIFICATION & LICENSURE Epic certification in assigned area of responsibility within 6 months of hire Epic Ambulatory Certification or Accreditation TYPICAL
1 year recent relevant experience Job
Days
Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend
As Needed
Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
is $38.55 to $57.83 / hour. Sacramento Valley Area Pay Range is $38.55 to $57.83 / hour. San Francisco Bay Area Pay Range is $44.34 to $66.51 / hour.
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different
based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program.
Eligible positions also include a comprehensive benefits package.
About the role
Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.