About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health 's network includes over 27,000 primary care providers, specialists and participating clinics.
For more than 40 years, MetroPlus Health has been committed to building strong relationships with its members and providers. Work Shifts 7:00 A. M – 3:30 P.
M 8:00 A. M – 4:00 P. M 8:30 A.
M – 4:30 P. M 9:00 A. M – 5:00 P.
M 10:00 A. M – 6:00 P. M Duties & Responsibilities Purpose of Position: Under supervision, with some latitude for independent judgement and initiative, participates, coordinates and implements one or more Human Resources functions, such as recruitment, confidential background investigations, onboarding, benefits and leaves administration, off boarding, employee relations, learning and development, personnel compliance and records management.
Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.
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1. Participates in recruitment activities, including career fair planning, preparing and posting employment or volunteer opportunities, reviewing applications, informing hiring managers of qualified candidates, and scheduling interviews. 2. Ensures that applicable positions are filled through the civil service testing and selection process, including staffing and attending hiring events and participating in interviews, while maintaining compliance with all relevant civil service and NYC Health + Hospitals laws, rules and regulations. 3.
Facilitates or coordinates the onboarding of new hires and transfers by ensuring completion of confidential background investigations and that all necessary documents and information have been reviewed and submitted, including civil service processing, fingerprints, work/education verification, review of employment documents, and completion of associated data entry; promptly informs supervisors of inconsistencies or concerns. 4.
Maintains the accuracy and integrity of the Human Capital Management system data by confidentially, accurately and efficiently reviewing and processing employment transactions (e.g., promotions, salary adjustments, transfers), and issues corresponding notifications. 5. In collaboration with appropriate departments and/or teams, implements, coordinates, and monitors training activities and other developmental opportunities for employees, including new employee orientation programs and annually required trainings; may analyze training needs and propose recommendations. 6.
Investigates, resolves and/or appropriately redirects employee requests for payroll assistance, employee relations support, and/or guidance related to other issues, as necessary. 7. Recruits, screens and facilitates placement of candidates for employment, and participates in recruitment events, as needed. 8. Coordinates the monitoring and maintenance of performance management programs and records, ensuring that evaluations are completed in accordance with applicable procedures; provides notifications and assistance to employees and supervisors, as needed. 9.
Maintains regulatory compliance by ensuring the accurate completion and periodic auditing of Human Resources and background records; issues prompt notifications regarding inconsistencies and employee credential expirations; prepares related reports, as necessary. 10. Administers employee benefit plans and programs, and assists employees with options, enrollment, and changes. 11. Coordinates the confidential collection, analysis, and presentation of workforce-related data, including recruitment/retention reporting. 12.
Actively participates and successfully completes training in all human capital management systems, including all required annual refresher trainings to ensure continued proficiency and compliance. 13. May participate in special projects to determine the effectiveness of various Human Resources programs, and may engage in policy studies involving alternatively proposed programs, policies and procedures. 14. May be responsible for managing the Human Resources Department’s front desk/reception area, including answering phones, providing information, distributing and collecting confidential Human Resources information. 15.
Performs other related transactional Human Resources and/or administrative support tasks confidentially, as necessary.
1. Bachelor’s Degree from an accredited college or university in Human Resources Management, Business Administration, Public Relations, Healthcare Administration, Psychology, Communications or a related discipline; or 2. Associate’s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or a related discipline; and two (2) of relevant experience in human resources or personnel administration, employee relations, learning and development, talent acquisition, customer service (involving dispensing information and resolving customer concerns), or in a related function requiring strong interpersonal, communication, and leadership skills and proficiency with technology, such as database management, Outlook, Peoplesoft, Oracle and other Microsoft Office applications.
Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs