You’ll need
Education
✓High School graduate or equivalent.
Qualifications
✓Writes, reads, comprehends and speaks fluent English.
✓Multicultural sensitivity.
✓Microsoft Office – basic computer skills.
✓Customer/patient focused.
✓Basic knowledge of computer systems used on analyzers, Sunquest and EPIC.
✓Critical thinking skills using independent judgment in making decisions.
✓Demonstrates knowledge of computer programs for patient identification, registration, order, and sample tracking.
✓Demonstrates basic knowledge of computer programs for reporting test results.
✓Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
Benefits
401(k) with matchPaid time offTuition assistancePaid parental leave
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About the role
Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc.
What you’ll do
Achieves basic understanding ofAchieves basic understanding of lab tests to answer patient questions in an easy to understand way
Elevates non-routine issues toElevates non-routine issues to management
Prioritizes work in thePrioritizes work in the best interest of the patient, sharing the work with team members
Checks emails regularly forChecks emails regularly for huddle minutes and important communications relevant to assignment