Documenting insurance information, personalDocumenting insurance information, personal information, payment methods and other important patient informations

Keeping patient files updatedKeeping patient files updated

Communicating important information andCommunicating important information and details to other medical care staff

As a 'first impression' to our customers, greet amd assist patients and provide excellent service in person and on the phone. Manages patient inquiries and confirming insurance coverages and payment processing from patients, communication clearly to patients and medical staff. Maintaining accurate patient records, inputing data accurately. Responsibilities Checking patients in and out when they arrive/leave appointments
Answering phone lines to address patient inquiries
Documenting insurance information, personal information, payment methods and other important patient informations
Keeping patient files updated
Communicating important information and details to other medical care staff
Contacting insurance companies regarding coverage, pre-approvals, billing and other issues
Processing payments from patients
Managing various types of paperwork, ensuring appropriate signatures are acquired
Performing other clerical duties Qualifications

High School Diploma or equivalent required. Working knowledge of medical and insurance terminology
Customer service expereince preferred
Strong communication and customer service skills
Input extensive data

Patient Access Representative | Patient Access | PRN | Variable

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About the role