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Patient Scheduling Representative - Urology

Support StaffPart time
iPosting details
SchedulePart time
Experience1+ years preferred
SourceMaine General Health · posted Oct 2, 2026
✓Requirements
Qualifications
✓Schedule patient appointments accurately using specialized scheduling software tailored to the Urology department's needs.
✓Work closely with medical and clinical staff to confirm availability of providers and facilities, ensuring that all scheduling is optimized for patient care.
✓Communicate effectively with patients and their families, providing clear pre-procedure instructions and confirming appointment details.
✓Intake and verify patient demographics, insurance information, and necessary pre-authorizations to ensure a smooth registration process.
✓Maintain detailed and organized records to support the efficient operation of the Urology department.
✓A strong focus on detail and the ability to manage detailed information accurately, including patient demographics and insurance verification.
✓Exceptional interpersonal and customer service skills, with a professional demeanor, effective communication abilities, and a compassionate approach to patient care.
✓Familiarity with medical terminology and experience using Electronic Medical Records (EMR) systems.
✓Proficiency in electronic scheduling systems and an understanding of healthcare insurance processes, particularly in a specialized setting like Urology.
✓A commitment to delivering exceptional patient care and attention to detail in all scheduling and information management tasks.
1+ year of experience in a healthcare setting, such as a medical office or healthcare access center is preferred.
+Benefits
✓Medical, dental and vision
✓403(b)
✓Tuition assistance
✓Life and disability insurance
✓Wellness and mental health resources
+Maine General Health
11support roles open
AugustaME · 152 mi to Boston
Pay for this position
Employer-posted
$20 – $35.28/hr
vs. Maine support roles that post payvs. ME support rolesmedian $21.81
$15/hrTop of this range is 62% above the state median$40/hr
Apply to Maine General HealthContact Recruiter about this role
✓You’ll need
Qualifications
✓Schedule patient appointments accurately using specialized scheduling software tailored to the Urology department's needs.
✓Work closely with medical and clinical staff to confirm availability of providers and facilities, ensuring that all scheduling is optimized for patient care.
✓Communicate effectively with patients and their families, providing clear pre-procedure instructions and confirming appointment details.
✓Intake and verify patient demographics, insurance information, and necessary pre-authorizations to ensure a smooth registration process.
✓Maintain detailed and organized records to support the efficient operation of the Urology department.
✓A strong focus on detail and the ability to manage detailed information accurately, including patient demographics and insurance verification.
✓Exceptional interpersonal and customer service skills, with a professional demeanor, effective communication abilities, and a compassionate approach to patient care.
✓Familiarity with medical terminology and experience using Electronic Medical Records (EMR) systems.
✓Proficiency in electronic scheduling systems and an understanding of healthcare insurance processes, particularly in a specialized setting like Urology.
✓A commitment to delivering exceptional patient care and attention to detail in all scheduling and information management tasks.
1+ year of experience in a healthcare setting, such as a medical office or healthcare access center is preferred.
+Benefits
Medical, dental and vision403(b)Tuition assistanceLife and disability insurance

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About the role

Schedule patient appointments accurately using specialized scheduling software tailored to the Urology department's needs.