You’ll need
Education
✓Associate's degree required, or two years of medical appointment scheduling experience in a healthcare facility, or six months of internal Mayo Clinic experience in the hiring work unit.
Qualifications
✓Must have clerical skills, proficiency in Microsoft Office Suite.
✓Must demonstrate well-developed leadership and customer service skills.
✓Must demonstrate superior written and verbal communication skills.
✓Must possess strong conflict management skills and the ability to independently problem solve.
✓Must possess sophisticated skill sets and experience in specific areas such as ever changing technology and business practices.
✓For internal candidate consideration: Must have Millennium/PCO experience and exceptional computer skills and knowledge of multiple software systems.
✓Must be comfortable with the latest office technologies
✓Knowledgeable in project management, computer software applications, scheduling technology, internet/intranet communications and research; document preparation, storage, and retrieval, customer service and public relations.
Proficiency in anatomy, physiology and medical terminology preferred.
Benefits
Medical: Multiple plan optionsDental: Delta Dental or reimbursement account for flexible coverageVision: Affordable plan with national networkPre-Tax Savings: HSA and FSAs for eligible expenses
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About the role
The Procedure/Surgery Scheduler will coordinate and support the scheduling of surgeries, in collaboration with surgical departments, external business representatives, surgeons, physician’s assistants and patients.