Resident Services Coordinator II - AL

Job OverviewYork Gardens - We have 76 Assisted Living, Memory Care and Enhanced Care apartments in a warm, friendly, convenient community. This position provides a wide range of administrative support to the community. May also serve as main receptionist for the community.

ResponsibilitiesMaintain nursing staffing schedule for community (if applicable):Updates master nursing schedules as needed. Communicates staffing schedule changes. Communicates to Director of Health Services (DHS) open blocks/positions.

Posts the daily schedule in a common area/space. Determines PPL eligibility and in consultation with the DHS approves or denies based on community policy. Determines staffing needs/open shifts.

Communicates open shifts and takes necessary steps to fill shifts promptly. Approves/denies employees schedule trades. Notifies DHS of status changes and permanent schedule change request.

Document attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action. Participates in on-call staffing rotation (if applicable)Coordinates Administrative functions:Assists DHS with E-Time (Payroll) for nursing dept employees. Assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits)Assists DHS with scheduling new employee interviewsIf applicable, may assist with new hire paperworkAssists with new hire personnel file set upCoordinates Training and Maintains Records:Coordinates new employee training on the Friday after NEO.

Enters and reviews completed training and reports issues to the DHS. Assigns annual Educare training. Reviews Educare for all departments reporting issues to the appropriate supervisor.

Assists with billing, accounts receivable and accounts payable (if applicable):Enters charges for miscellaneous services as assigned. Ensures paperwork for long term care insurance plans is completed as requested by the resident and invoices are sentAssists with processing depositsAssists in process Accounts PayableAssists with confirming services (audits, charges) to ensure accuracy in EldermarkCoordinates Resident CommunicationSchedules care conferencesMaintains Resident DirectoriesCoordinates providers that come on-site for services such as podiatry and physicians.

Assists DHS with resident correspondence. Provides marketing support as requested by collecting information from prospective residents and may provide tours for prospective residents. Required QualificationsPreferred QualificationsVocational School orTraining or Associate Degree1 yearPrevious experience working with Eldermark and EducareHealth Unit Coordinator training Benefit OverviewEbenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

Please follow this link for additional information:http://www.ebenezercares.org/employee-benefits Compensation DisclaimerAn individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO StatementEEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status