The Patient Access Supervisor is responsible for the daily Supervision of the Patient Access team. Continually reviews changes in processes on payer requirements and provides on-going education materials. Perform regular auditing of registration staff and appropriate follow up on lack of performance or adherence to policy and procedure.
Coordinates a variety of functions related to patient Admissions and Registration. Initiates and facilitates communication between the site departments on matters related to Patient Access, to provide quality patient services. The Supervisor is also responsible for 24/7 patient related issues, throughout the facility to support clinical leadership, including but not limited to, issues related to Labor & Delivery, direct admits, order discrepancies.
Education And Credentials HS Diploma/GED required. AAS or Supervision in Healthcare, Business or related field required. Experience 3 years of customer service experience. 1 year of experience in registration, knowledge of Health Insurances preferred.
Working Conditions Job Details Department : BGMC Admissions Standard Hours Bi-Weekly : 75.00 Weekend/Holiday Requirement: No On Call Required : No With Rotation: Scheduled Work Hours: 2PM - 10PM or 3PM - 11PM Work Arrangement : Onsite Union Code : N00 - Non Union KH Requisition ID# : 24953 Grade : EX213 Pay Frequency : Bi-Weekly Salary Range: $70,995.21 - $97,618.46 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person.
We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!