Financial Counselor - ACU | H&V Surgery - Halifax | Daytona Beach | Full-Time | Days

To deliver excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and financial counseling of patients. Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals.

This position interacts directly with internal and external customers of the practice. May be required to float to other UFHP practices or flex time, as needed, for staffing. QualificationsHigh school diploma or equivalent requiredMinimum of two (2) years of experience in business, financial services, or a physician practice setting (preferably in patient accounts or collections)Substitutions:Bachelor’s degree may substitute for two (2) years of required experienceAssociate degree or equivalent coursework may substitute for one (1) year of experiencePreferred QualificationsKnowledge of CPT and diagnosis codingExperience with EPIC or similar electronic health record (EHR) systemsPrior experience in healthcare billing, collections, or financial counselingRequired Skills & CompetenciesStrong communication and interpersonal skillsExcellent organizational and problem-solving abilitiesAbility to manage multiple tasks and prioritize effectivelyComfortable discussing financial matters and collecting payments in a professional mannerAbility to work both independently and collaboratively in a team environment