Medical Assistant

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Medical AssistantPay Range: $19.00 – $24.25 per hourAbout UsNovant Health and GoHealth Urgent Care have partnered to deliver high‑quality urgent care services across Charlotte, Winston-Salem, and Asheville, NC.

We focus on creating an effortless patient experience, a welcoming culture of care, and seamless integration with our health system partners.

The Medical Assistant supports urgent care providers with clinical and administrative tasks, including patient intake, vitals, testing, procedures, room preparation, and EMR documentation. This role delivers a high‑quality, customer‑focused experience in a fast‑paced care setting.

Register patients, verify insurance, and collect co-paysSchedule appointments and coordinate specialist referralsRespond to patient inquiries and provide care status updatesCommunicate patient flow and assist with patient preparationRecord medical history and obtain vital signsPerform point-of-care testing (flu, strep, ECG)Perform phlebotomy and administer injectionsPrepare, clean, and restock exam roomsUpdate EMR and scan documentsAnswer phones and manage general administrative tasksConduct patient follow-up and maintain reception areaComplete opening and closing procedures, including cash-outConduct daily equipment checks and submit repair ticketsPerform additional duties as assignedKnowledge, Skills & AbilitiesProficiency in Medical Assistant dutiesStrong typing and computer skillsProficient with Microsoft Word and ExcelDetail oriented with strong task managementExcellent written and verbal communication skillsAbility to work effectively with diverse populationsStrong team collaboration skillsWhat We OfferCareer advancement opportunities, including leadership and clinical education pathwaysEMR training and mentorship from providers and market leadershipCompetitive compensation and monthly bonus program5 weeks of paid time offComprehensive

medical, dental, vision, disability, life, and 401(k) with employer matchRequirementsHigh School Diploma requiredGraduate of a Medical Assisting Program preferredBasic Life Support (BLS) certification required at hire (AHA or ARC)Certification Requirements One of the following certifications is required:CCMA – Certified Clinical Medical Assistant (NHA)CMA – Certified Medical Assistant (AAMA or CHP)RMA – Registered Medical Assistant (AMT, AAH, or ARMA)NCMA – National Certified Medical Assistant (NCCT)NRCMA – Nationally Registered Certified Medical Assistant (NAHP)Certification AlternativesExperience-Based Pathway (no MA certification at hire)Candidates may qualify with:A minimum of 3 years of Medical Assistant experience, ANDAt least 1 of those years must be in a Hospital, Emergency Room, or Urgent Care settingNote: Must obtain an approved MA certification within 6 months of start date to remain eligible for continued employment.

Alternative Credentials Accepted at HireGraduate of an accredited Nursing Program, LPN, or RNEMT (National Registry of Emergency Medical Technicians)Paramedic (National Registry of Emergency Medical Technicians)CNA – Certified Nursing AssistantGoForwardJoining our team means access to modern clinical tools, innovative facilities, and meaningful opportunities to grow your career in a collaborative and supportive environment.

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