Summary This is an 8-hour day-shift scheduling position in a work cubicle. Centralized Scheduling is a call center to schedule patients for procedures in the hospital, the Ambulatory Care Centers and the Women’s Center. The position is physically located at the Wells Fargo Building, 8th floor (nearby the hospital).
Exhibit proficiency in all aspects of scheduling and pre-certification. Pre-register and pre-certify outpatients by obtaining necessary, accurate financial and demographic information. Consistently exhibit excellence in patient/customer service.
Demonstrate knowledge and ability to operate various types of office equipment. Consistently complete all assigned tasks. Work as a positive team member to support and increase overall efficiency of the department.
High School diploma or equivalent is required. Excellent communication skills are required. Ability to multi-task is required.
Knowledge of Call Center phone systems and registration/insurance verification is highly preferred. Working knowledge of medical terminology is required. Proficiency in computer skills and experience with computerized scheduling system is required.
Position Highlights and Benefits We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners. Ministry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy.
We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life. We are committed to providing compassionate and holistic person-centered care.
Legal Info: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.